Quality Management Systems

Mark Henline | 304.685.2205 | mark.henline@mail.wvu.edu

The traditional way of thinking about quality has changed drastically. While obtaining a quality management system certification is still very relevant, the implementation of the system and the practical use of the system has evolved. The system can bring your organization significant value if it is used and streamlined in a way that best works for your specific needs. It can serve you in a way that’s more meaningful than just a certificate that your customers require. If you have to use the process, it is smart business to make the process work for you.

We work with you to review your current system and processes, identify areas that can be modified for time savings, and create an action plan to implement. We offer an objective view of your QMS, using the standard as the basis for the review, but consider application in a way that may make more sense for your business.

We have extensive experience across multiple industries and do much more than just build systems. We are committed to creating value for your system including providing guidance on how to identify and manage risk and opportunities, improving management review meetings, and improve root cause analysis processes.

New System Development

Internal Auditor Training

System Streamlining

Audit Team Improvement Training

Investigation/Root Cause Analysis Training

QMS Business Process Evaluation

Focused QMS Process Evaluation

Quality Manager Leadership/On-Boarding

Internal Audit Retainers